Hello!
Let's start by using a software called ping plotter (https://www.pingplotter.com/) it's a free software that uses Traceroute and Ping to graph your network test.
Upon launching the application, you will encounter a field to input the IP address of your destination.
After inputting the destination you wish to test, simply click on the green play button to initiate the test.
For accurate data, please ensure the test runs for at least one hour to gather sufficient data for our review.
After the test has been running for approximately an hour, you can press the yellow pause button.
Once you've concluded the test, kindly generate a shareable link. I've included screenshots for both Windows and Mac to guide you through this process.
(https://www.pingplotter.com/manual/sharing-pingplotter-with-/)
WINDOWS:
MAC:
After clicking on "Create Share Page," the link will open in your browser. Please copy the full URL and send it to our email or create a ticket on our billing platform.
EMAIL: [email protected]