Call History

Access to Manager Portal as an Office Manger or above

Using any browser log into your Manager Portal

Click on the Call History button
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Click on the Filter button
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Set the filter options appropriate for your search and click Set Filters
​*Note that your search time will be limited to a 30 day per

If you wish you may export the call history to a CSV file by clicking on the Export button
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Basic - Call Begin, Call Type, User, BTN, Duration, Disposition, Reason, Notes

Standard - Call Type, Domain, User, BTN, Time Start, Time Answer, Duration, Remote Number, Dialed Number, CallID, Orig IP, Term IP, Release Cause, Territory, Cdr_iD, Orig_from_name, Orig_req_uri, Orig_req_user, By_sub, Time_answer, Time_release, Time_talking, Hide, Tag, Id, Hostname, Mac, Orig_match, Orig_domain, Orig_group, Orig_from_user, Orig_from_host, Orig_req_host, Orig_to_uri, Orig_to_host, By_action, By_domain, By_group, By_uri, By_callid, Term_match, Term_domain, Term_group, Time_ringing, Time_holding, Time_insert, Time_disp, Release_code, Codec, rly_prt_0, rly_prt_a, rly_prt_b, rly_cnt_a, rly_cnt_b, image_codec, image_prt_0, image_prt_a, image_prt_b, image_cnt_a, image_cnt_b, video_codec, video_prt_0, video_prt_a, video_prt_b, video_cnt_a, video_cnt_b, Disp_type, Disposition, Reason, Notes, Pac, Orig_logi_uri, Term_logi_uri, Batch_tim_beg, Batch_tim_ans, Batch_hold, Batch_dura, Route_to, Route_class, Orig_territory, Orig_site, By_site, By_territory, Term_territory, Term_site

Advanced - Call Type, Domain, User, BTN, Time Start, Time Answer, Duration, Remote Number, Dialed Number, CallID, Orig IP, Term IP, Release Cause

Advanced.csv