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Yealink Redirection and Provisioning Server

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Written by Support
Updated over 2 months ago

Scope:

The following steps will allow you to redirect a new or factory reset Yealink phone to our NDP servers without any prior configuration. This is most commonly used in cases where you must direct ship a new phone to a customer. The first time the phone boots it will seek out the Yealink RPS service and get redirected to our provisioning servers.

Requirements:

  1. Access to Yealink RPS site

  2. MAC address of phone(s) that will be provisioned

  3. MAC address must already have been entered in the Manager Portal

Add MAC Address

  1. Using any web browser log onto the RPS site https://dm.yealink.com

  2. Under Device Overview Click Add Device

  3. Enter each MAC address and click the Plus Sign

  4. In the Server drop-down box select the Server Name

  5. In the Remark field enter the name of the customer's domain (optional)

  6. At the bottom of the page click Save


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