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How do I enable or disable VLAN on the Polycom phone?

S
Written by Support
Updated over 2 weeks ago

Description

  • How do I enable or disable VLAN on the Polycom phone?

  • Can I turn on or off the VLAN ID on my Polycom desk phone?

Resolution

  1. Press the Menu button.

  2. Using the directional keys (up, down, left, right), scroll to 'Settings' then press the Select button.

  3. Scroll to 'Advanced' then press Select.

  4. input the password of the phone then press Enter.

    • default is 'ASK SUMO'

  5. Scroll to 'Admin Settings' then press Select.

  6. Scroll to 'Network Configuration' then press Select.

  7. Scroll to 'Ethernet Menu' then press Select.

  8. Scroll to 'VLAN Menu' then press Select.

  9. Scroll to 'VLAN ID'

  10. Does it have a numerical value?

  11. Yes (it is enabled) but I want to disable it:

    1. Press Edit.

    2. Use the left arrow key to delete the numerical values until there is nothing left.

    3. Press OK.

    4. The numerical value is now gone.

    5. Press Back until asked to Save (usually 'Save Config') then press Select.

    6. Press Back until you see 'Exit' then press Select.

    7. The phone will likely reboot.

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