Scope
The following steps will allow you to configure the Zoiper softphone application for use with your PBX.io hosted voice service.
Items Needed
Windows or Mac computer
Zoiper app from
SIP user
SIP password
VOIP domain
Login to https://pbx.io
Download Zoiper
Download Zoiper classic or business edition from http://www.zoiper.com/en/voip-softphone/download/zoiper3
Obtain Your Domain Info
Log into https://pbx.io
Login Name will be your extension~your domain I.e. 1009@demo
Password will be your voicemail password
Click Log In
Click on the Phones button at the top
Select the configuration button for the extension you want to configure
Take note of the Domain, Outbound Proxy, Username and Password
Click Save when you are finished
Configuration
Open the Zoiper app
Under Settings click on Create a New Account
On the follow screen enter the following:
user / user@host: Enter your extension number @ your domain/proxy (i.e. 501a)
Password: Taken from above
Click Login
On the next screen select the check box to Skip auto-detection and click Next
Domain: taken from above
Authentication: username from above
Outbound Proxy: from above
Conclusion
You will be taken to a screen that will show the status of the account. Once you see Registered and the green check mark you may click OK and are ready to make/receive calls. The most common reason for accounts failing to register are typos in the user name or password. If you experience any issues please email [email protected]