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How to transfer Voicemails

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Written by Support

Scope

This document outlines how to transfer voicemails to different extensions via on the phone, or through the Manager Portal

Requirements

  • Access to Manager Portal


Transferring Voicemails From the Manager Portal

  1. Log in to the Manager Portal

  2. Once logged in, navigate over to Messages

  3. On the voicemail that you want to send, press the right-arrow icon.

  4. Enter the Extension you are sending the voicemail too.

  5. After entering the extension, click the right-arrow to forward.


Transferring Voicemails From A Phone

  1. Dial 5001

  2. Dial your VM PIN to enter your VM box

  3. Press 1 for New Messages

  4. On the VM you want to send, Press 3

  5. Press 1 to send the VM to an individual

  6. It is going to say to record your message and press # once you are done. Press # right after the beep.

  7. Press 2 to confirm

  8. Dial the destination mailbox (extension) you want to send to

  9. Press 2 to send

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