Skip to main content

How to transfer Voicemails

S
Written by Support
Updated over 2 months ago

Scope

This document outlines how to transfer voicemails to different extensions via on the phone, or through the Manager Portal

Requirements

  • Access to Manager Portal

Transferring Voicemails From the Manager Portal

  1. Log in to the Manager Portal

  2. Once logged in, navigate over to Messages
    ​

  3. On the voicemail that you want to send, press the right-arrow icon.
    ​

  4. Enter the Extension you are sending the voicemail too.
    ​

  5. After entering the extension, click the right-arrow to forward.
    ​

Transferring Voicemails From A Phone

  1. Dial 5001

  2. Dial your VM PIN to enter your VM box

  3. Press 1 for New Messages

  4. On the VM you want to send, Press 3

  5. Press 1 to send the VM to an individual

  6. It is going to say to record your message and press # once you are done. Press # right after the beep.

  7. Press 2 to confirm

  8. Dial the destination mailbox (extension) you want to send to

  9. Press 2 to send

Did this answer your question?