Scope:
The following steps will allow you to change your voicemail greeting.
Requirements:
User Extension
Voicemail Pin
Managing Via Phone
From your phone press the Messages key or dial 5001
Enter your Voicemail PIN followed by the # key
Press 6 for the Greetings Menu
Press 1 to record your new greeting
Press 1 to record a greeting
Record your greeting and press # when you are finished
Press 1 to keep the new recording or press 0 to keep the old greeting
Hang up the call
Managing Via Web Portal
Using any browser log into the manager portal
Click on the Messages button at the top
Click on Settings
Click on the speaker icon next to Voicemail Greeting
Select how you want to set your new greeting:
Upload:
Click Browse to upload any pre-recorded WAV or MP3
Enter a Greeting Name
Click Upload
Record:
Enter your extension number or external phone number to record your greeting from
Enter a Greeting Name
Click Call
Follow the instructions
Click Done