Scope:
The following steps will allow you to route a phone number to its appropriate locations.
Requirements:
Access to Manager Portal.
Route DID
Navigate to Inventory
Change Treatment to User or any other route you want. (Call Queue, Auto Attendant, PSTN Number, etc.)
Select the destination.
Enter a Caller ID Prefix if desired. This helps to differentiate between which numbers are called. It is used a lot when there are two companies on the same phone system.
Click Save.