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Delete a Phone Number

S
Written by Support
Updated over 2 months ago

Scope:

The following steps will allow you to remove one or more phone numbers (aka DIDs) from a customer account.

Requirements:

  • PBX Portal access

  • List of numbers to remove

  • Written authorization from customer (ticket or email)

Warning:

This action cannot be undone.

Delete Numbers from Inventory

  1. Using any web browser log into your PBX Portal.

  2. Click on Manage Domains at the top.

  3. Click on Inventory.
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  4. Click on the Filters button.
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  5. Enter the number you wish to remove under the Phone number and click on Set Filters.
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  6. Click on the Delete button next to the DID you wish to remove.
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  7. IF YOU ARE CERTAIN YOU WISH TO DELETE THIS NUMBER, click on Yes.

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