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Configure Holiday Routing

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Written by Support
Updated over 3 months ago

Scope:

The following document will show you how to configure Holiday routing. Holidays routing allows you to set specific days in which the PBX will route calls to a different location. You should review your holiday schedule once per year to ensure they are correct.

Requirements:

  • Office Manager level access to Manager portal.

  • Holiday Time Frame (see Create Time Frames)

Configure Holiday Schedule

  1. Using any web browser log in to the Manager Portal.

  2. From the top navigation bar click on Time Frames.
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  3. Click on Holidays.
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  4. Add a new holiday by clicking the green plus icon.

  5. Click in the left box to open the calendar.
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  6. Click on the start date.

  7. Click on the right box to open the calendar.

  8. Click on the end date.

  9. Click Save.
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