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Configure Night Mode

S
Written by Support
Updated over 2 months ago

Scope:

The following document will show you how to configure Night Mode.

Requirements:

  • If you are using a Routing User to direct calls to a specific destination, then the 'Night' Answering Rule described here must be configured for the Routing User. The Routing User must also be added as a line key to any phone you wish to be able to enable/disable Night Mode. This is accomplished by adding the extension of the Routing User to the lines of the phone in Inventory > Phone Hardware.

Concept:

Night Mode is a setting that allows users to enable/disable an Answering Rule by using a star-code or speed dial key. The star-code *74 is used to Activate Night mode. The star-code *75 is used to de-activate night mode


Configuring Night Mode

  1. Create a Time Frame named "Night"
    ​Note: The punctuation must match 'Night' exactly (the N must be capitalized)
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  2. Create an Answering Rule called Night for the desired User using the Night timeframe.
    ​


How It Works

The Night Answering Rule must be the top-most priority in the list of Answering Rules. When this rule is enabled by the *74 star-code, it will show as "Active".

When this rule is disabled by the *75 star code, it will be ignored and the switch will move on to the next applicable answering rule.
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If desired, create a speed-dial or programmable key using overrides to allow single-button access to this feature.

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