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Allowing and Blocking Calls

S
Written by Support
Updated over 2 months ago

Scope:

The following steps will allow you to Allow and Block Calls from the Web Portal.

Requirements:

  • Office manager level access to manager portal.

Allow/Block Numbers

  1. From the top navigation menu click on Users.
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  2. Select the Ring Group or User that is receiving the unwanted calls.

  3. Click on Answering Rules.
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  4. On the Right Click on Allow/Block.
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  5. To Allow you will enter the number on the Allowed Numbers.

  6. To Block, you will enter the number on the Blocked Numbers.

  7. Once done adding numbers click Done.

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