Log In
Using any web browser log in to PBX.io
Click on Auto Attendants using the top bar
Click on the name of the Auto Attendant you wish to change
Click on the Manage icon for the greeting you wish to change
Select the Intro Greeting or Menu Prompt
Intro Greeting: Used for messages like "All calls are recorded for quality assurance and training purposes"
Menu Prompt: Used for general AA recording. "Thank you for calling....."
Upload or Record (by being called or by star code)for your method of transmitting the recording.
Upload - You may upload any wav or MP3 file from your computer
Record by Being Called - You may enter any extension number or external number for the system to call you.
You will receive a phone call. Record your greeting and press # when finished.
Click Done
Record by Star Code - You may dial the star code on the recording popup from any extension.
When prompted, begin recording your message and press # to save your recording
Refresh the page and the recording will automatically be uploaded
You will be returned to the Auto Attendant edit menu. Click on Save when you are done.
